Service Creates Miracles, Huatong Creates More Value for YouContinuously improve the quality of service, excellence, "sincere service" is the eternal theme of Huatong. Huatong strictly complies with the requirements of ISO 9001-2000 quality system certification, strictly checks the quality, takes responsibility for people, and ensures the healthy operation of production, sales and services. Strengthen communication with users, wholeheartedly provide customers with high-quality products, the best service, hereby our factory makes the following commitments:Product standardThe products are designed, manufactured and accepted in strict accordance with Chinese GB, HG standards and American API standards. The hardness of the sealing surface meets the requirements of the state, and the length of the structure is in accordance with the national standards.Pre sale serviceProduct Introduction, Technical Exchange, Non-standard Product Design, TroubleshootingSale service1. Keep the contract in good faith, ensure timely delivery and keep in touch with customers at any time.2. For special or complex products, our factory arranges technicians to train and guide users in product use, troubleshooting, mode adjustment and maintenance.After-sale service1. After arrival of the goods at the site, the seller is responsible for appointing technicians to provide technical guidance and installation to the site installers, and to provide technical training and commissioning guidance services to the operators. Whether or not the service needs and the service time required are subject to the requirements of the buyer.2. The product quality shall be guaranteed in three packages in accordance with the national standards within the quality guarantee period, which shall be 12 months from the date of receipt of the goods.3. The Seller promises to provide solutions within 2 hours after receiving the Buyer's after-sales service call. If it needs on-site after-sales service, the Seller promises to assign experienced after-sales service personnel to the after-sales service site within 24 hours, and promises to restore the normal operation of the system within 2 hours after arrival at the site.
Order process1. Customer purchase list should be faxed to 021-59141212, or call 021-69118087 for consultation.2. Receive customer purchase list, provide customer with valve type selection and quotation (price list).3. Specific agreement: delivery date, special requirements and other matters.Instructions for ordering1. Customers have special requirements for their products. The following instructions shall be provided in the order contract:1. Structural Length2. Connection Form3. Nominal Diameter, Full Diameter, Reduction Diameter, Pipeline Size4. Application medium, temperature and pressure range5. Experiments, Inspection Standards and Other Requirements2. We can configure all kinds of driving devices according to the special requirements of customers.3. If the type and model of the valve are provided by the customer, the customer should correctly explain the meaning and requirements of the model and sign the contract under the condition that both the supplier and the demander understand the same.
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